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Specified Commercial Transaction Law

Sales company name

Canaryann Lab. LLC

Operation manager name

Kana Naoi

location

203 Heights Junes, 7-8 Mitsuzawakamicho, Kanagawa-ku, Yokohama, Kanagawa 2210856

Contact phone number

090-2249-3209

Business day

Irregular holidays

Selling price

As stated on the page, consumption tax is included.

Payment period

Payment is due at time of reservation.

Payment method

Payment by credit card only. Payment can also be made at the store for same-day reservations.

Service provision (delivery) timing

We will rent it out on the date and time you reserved.

Possibility and conditions for returning products, etc.

For cancellations or changes due to customer convenience after a reservation has been made, a cancellation fee will be charged based on the cancellation policy below.
<Cancellation policy>
■About cancellation
To cancel or change your reservation, please contact the store by email or phone during business hours.
Store phone number: 090-2249-3209
Store email address: contact@trouvermobility.com

■About cancellation fee
Cancellation up to the day before: No charge.
Cancellation on the day: 50% of the reservation fee will be charged.
Cancellation without notice: 100% of the reservation price will be charged.

■About being late for reservation time
If you will be late for your reservation time, please contact the store as soon as possible.
If you are late for more than 30 minutes, we may consider your reservation to be canceled without prior notice.
Please note that if you are repeatedly late for your appointment, we may refuse your next reservation. We apologize for the inconvenience and appreciate your understanding.

■New coronavirus infection countermeasures
If your body temperature is 37℃ or higher before your visit, you may be refused entry.
In that case, we will not charge a cancellation fee, so if you would like to move to a different date, please feel free to let us know. We appreciate your understanding and cooperation.

Eligible invoice issuing business registration number

T1020003013855

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